Don’t wait for the new year - 5 resolutions to transform your business now
Thursday, November 30th, 2006Copyright © 2006 Alastair Dryburgh
1. STOP DOING SOMETHING
Maybe it’s a product or service line that isn’t paying its way: it is hard to sell, generates lots of customer complaints of demands for after-sales service, or uses up more than its fair share of resources.
Maybe it’s a customer. The one who negotiates special extended payment terms and then pays even later ? The one who keeps wanting to change schedules at the last minute ? The one all your staff dread hearing from ?
Maybe it’s a marketing activity that doesn’t produce the results. It doesn’t address the right market any more, your message is drowned out by competitors who spend more, nobody is interested any more.
Whatever it is, get rid of it ! Don’t worry about if it is generating some contribution; cutting it out will release a quantity of time and energy which will generate many times more.