Avoid e-mail overload and still keep everyone informed
Sunday, January 7th, 2007Have you ever come back from vacation, or from a business
trip of more than a few days, to find an overstuffed
e-mailbox containing a blow-by-blow account of everything
that happened while you were away? E-mail overload at its
worst!
You know the kind of thing I mean: long e-mail threads with
contributions from everyone in the department, each copying
everyone else and many leading off into side threads and
involving even more people. You have to read the whole
thing just to know what’s going on, and to see whether
there’s something you need to do.
This is a common problem, and one that comes up often in my
consulting and training engagements. So I’m recommending a
new way of keeping everyone in the loop — without
deluging them with e-mail.
